As a smaller engineering consulting company and keeping up with all the legislated changes over the past few years was challenging. Working with Lori to perform our external audit made something that we thought looked like a mountain to climb, more like a few hills here and there. She brilliantly breaks things down to capture the several documents that are required. The pandemic was no match for her as she was very organized, knowledgeable and flexible. She truly cares about people and embodies the safety values we also want to reflect in our company. We would recommend Lori for your safety audit needs without hesitation.
April Walton, Platinum Engineering Ltd.
We have been growing our business with the support of Lori Brookhouse at Vital Insight for close to a decade now. Our scope of work and location is extremely dynamic and open to many hazards. Thanks to the work of Lori we have existed with an industry leading safety program. Her vast knowledge, detailed care, and passionate support has allowed our business to safely grow and realize the depth of expectations for all of our clients. The support service of vital insight has helped us to grow our brand as well as our profits with security. We feel Vital Insight has been a major part of our success.
Clark Schafer, Apex Refrigeration
Bonnie and I came into work today pumping your tires on how awesome of a First Aid course it was and how great of an instructor you are!! We both agreed we wouldn’t want to take the course again from anyone else!! Bonnie said she’s taken that course thru all walks of life for several years and you were by far the best! She got so much out of it!
Teddi, Town of Chestermere
I worked with Lori on the COR for more than 2 years when I was Manager Human Resources with Calgary Family Services. Right from the start I was impressed with Lori’s knowledge and ability to transfer that knowledge to people who are less acquainted with Health & Safety legislation & process. Lori is enthusiastic, optimistic and extremely patient. She understands process and how people need to get involved on all levels. Lori makes sure she stays on top of new developments and legislation. Lori’s strength is not just in Health & Safety though. She also is an incredible HR professional with great insights and fresh ideas. I hope I will have the chance to work with Lori again in the future and recommend her to anyone looking for strong Health & Safety or HR support.
Maaike Ezinga, BA, CHRP
I wanted to thank you for being an inspirational mentor to me over the last year. Your knowledge, charisma, and never ending curiosity and need for new information is so invigorating and empowering. I am very thankful to have had the opportunities to work with you. You have enabled me to push to be the very best I can and to never stop learning. I strive to give an exceptional experience when instructing and dealing with my everyday tasks. You have this gift, and you make it look so easy, which I love. You have such control and focus in everything you conquer, from safety, to teaching, continuing education, the list goes on and on. I sincerely appreciate the time you have given me so far. Your passion is infectious and I have enjoyed every moment working with you. Thank you Lori
Tanna Duncan
Shirley and I thought to take a moment to thank you, for all the wonderful help you have shown us, regarding the safety program, we could not have done This without you. You are the very best, and we would not hesitate to highly recommend you.
Jim Maddigan, Airmaid Furnace & Duct Cleaning Ltd.
We had just begun the development of our Company Heath and Safety Program, about 10 months ago. When we were ready to have our first external COR audit I interviewed 3 potential auditors. Lori caught my interest immediately, her energy, enthusiasm and her focus on helping us identify deficiencies and improve made her an easy choice. With 50% ESL workers Lori was able to engage our people in a non- threatening and relaxing way that put our people at ease and left them feeling very positive about the whole experience. We were successful with achieving our first COR and with Lori’s help are moving forward with a renewed sense of purpose and focus in the ongoing improvement of our safety culture. I would encourage anyone to use Lori as a resource in any of her fields of expertise; her relaxed and personal style makes her a valuable asset.
Paul McDonald, Special Projects Manager, SerVantage Services Inc.
We began to use Lori from Vital insight from a referral. We had engaged the services of another company but were very discouraged and finding the whole process expensive and time consuming, to the point of giving up as it seemed to much for a small service company. After consulting with Lori and discussing what our company did and its corporate culture she came up with a cleartime table and a cost estimate. We decide to go ahead and have been very satisfied with the program and best of all the old dogs around here, me included, have bought in well to the system. Lori is a pleasure to work with and has a high level of integrity and knows here safety well. Thanks Lori.
George Pinel, Instant Plumbing Ltd.
Here are some comments on the evaluation forms filled out by children ages 6-10 who have taken the People Savers course:
“I know what to do now that I have taken my course.”
“I learned a lot!”
“I liked the games”
“The best thing about the People Savers Course was learning how to stop bleeding.”
Lori Brookhouse assisted our company in our COR audit. This was our companies first safety audit so we were all a little nervous. When Lori came in we were pleasantly surprised by her positive and happy manner. Lori not only made us feel comfortable with the audit process but also made numerous suggestions on how we could improve our program. With Lori we felt that she was trying to help us improve our program instead of pointing out areas we were missing, with this approach we all felt very comfortable with the audit. Safety these days can be a very intimidating process but with Vital Insight the process became less intimidating and believe it our not, even enjoyable. I would suggest that anyone wanting to improve there safety program should contact Vital Insight.
Kim Moulton, Windmill Mechanical
The Town of Chestermere has recently started using Vital Insights services. Lori is incredibly knowledgeable regarding all aspects of safety. She is extremely organized, patient and has a very positive attitude. We had a pretty good safety program in place, but with the rapid growth of Chestermere, the progression of the program had stalled. She has helped us immensely with getting our safety program back on track. I would highly recommend Vital Insight to anybody who is looking to start or improve their safety program.
Donna MacCallum, Town of Chestermere
When Lori began with ULS we had the basic foundation of a Health & Safety program in place, but due to the rapid growth of our company that foundation was showing signs of failure. Lori’s energy and dedication to detail has lead us to not only rebuild that foundation, but elevate our Health & Safety program to a new level of effectiveness. One measure of Lori’s success in driving this improvement was achieving a 95% score on our external audit in the late summer of 2007.
Claims management with Alberta WCB can be a confusing and frustrating process at times. With limited background in WCB claims management, Lori reviewed this process in our company and implemented programs and procedures that have dramatically improved our claims management practices. She has also successfully appealed recent claims that were proven to be fraudulent, resulting in significant cost savings for ULS.
Lori Brookhouse is a dynamic, highly motivated individual. She possesses a combination of work ethic and intellegence that can add value to virtually any organization. Her knowledge of Health & Safety and Human Resources management is excellent and the experience she gained at ULS is transferrable to virtually any service or construction related organization.
Ken Ruddock, President, ULS Maintenance & Landscaping Inc.
Lori Brookhouse was very pleasant and motivating. She made the First Aid and CPR course fun and interactive. It was easier to take all the information and remember all the material covered when everyone was involved. Lori had a fun way of reviewing the course material.
Jason Moore, High View Services Ltd.
I just had some Vital Insight.
David Murray, Ecostone Products
Our experience with Lori has proven to be of great benefit to our company. I find Lori extremely organized, efficient, and reliable. She cares about our company and genuinely provides us with cost concious methods. I recommend her of any referral to companies. She is also very personable, polite, and sincere.
Emile Ward, Wards Groundthaw Services Ltd.
I have had the pleasure of working extensively with Lori Brookhouse in managing injured workers. She is highly knowledgeable, compassionate, and resourceful. She has the ability to manage claims in a timely manner. She possesses excellent communication skills allowing her to liase in an effective manner with health care providers and other key members involved in managing injuries. Her motivation and hard work lead to a successful result for everyone involved.
Dr. Wadhwa, CBI Health
Lori and Vital Insight have been a great help to Foothills this year. Lori has a way of making the difficult government safety information easy to understand and the information she provided on WCB claims should save us a lot of money.
Rick Sharp, Foothills Landscaping (2000) Ltd.
From our first meeting, to booking first aid orientations, and completing them with professionalism was outstanding. All the staff that took the first aid course had a great time and mentioned that it was the best first aid course they have been in. Your instruction was alive and kept everyone interested. They can hardly wait for the first aid to expire so we can have you back again. Thank you.
Miles Rusnack, Acre Prime